Monitor Issues
Description:
The computer screen will have a bluish, pinkish, or greenish tent. The screen may have lines going through it or it may just be a black screen. As with externals, there are 3 possible causes: The monitor itself is bad (rare), the cables going from the monitor to the computer are bad (common), or the video card drivers needs to be reinstalled (uncommon).
To Resolve:
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Check the wiring thoroughly. Reseat the cable going from the monitor to the computer on both ends. If it’s on a splitter and one isn’t working, see if it works when plugged into the opposite slot, could be a defective splitter. Try bypassing the splitter altogether. Hit the “Menu” button on the monitor, if it comes up you know the monitor itself is probably not the issue.
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Switch the monitor with one that works just for troubleshooting. This will rule out a defective video card.
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Call the monitor manufacturer for further troubleshooting or replacement.
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