One Workstation Cannot Connect To The Network
Description:
You will get a Network Path Unavailable
error when trying to connect to the server from the client workstation.
To Resolve:
-
Check cabling first. Does the computer have access to the internet? See Computer Cannot Connect to Network/ Internet for more info.
-
Always check Firewalls, Antivirus, NIC settings, and run ping test as soon as you troubleshoot networking issues.
- Check the Windows Firewall to make sure it has the appropriate port opened. Run =>
firewall.cpl
=> Advanced Settings => Check for port openings - Check Antivirus for any “Identity Protection” or “Firewall” components.
- Check the NIC settings for this workstation, is the default gateway correct? The primary/ secondary DNS servers? Run an
ipconfig /all
if on DHCP. - Ping another computer on the network. If it works, ping the default gateway. If that works, ping 8.8.8.8, did you get a response? If you don’t get a response from any of these, you need to make sure those devices are on and connected to the network (the first two anyways).
- Check the Windows Firewall to make sure it has the appropriate port opened. Run =>
-
If the devices are on and you still cannot get the client to connect to the server, try rebooting into safe mode, does it work there? If so, you have a third party application that’s blocking the local network.
-
When in doubt, scan for viruses.
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