Perc Battery State Failed
Description:
Inside of Dell OM, there will be a red X on the battery and it will say failed.
To Resolve:
-
Export and clear the logs by going to System => Logs => and exporting and clearing each one doing one at a time.
-
Restart the four
Dism
services associated with Dell OM (the only four listed inservices.msc
). -
On the batteries section in Dell OM, choose the option to “Start Learn Cycle”. This will discharge and rebuild the PERC batteries.
NOTE: In my situation, two different servers did this after a firmware update, so I suspected they weren’t bad. After 48-72 they should show to be good. If it is still failing, call Dell to get them replaced.
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