Inside the Control Panel, you launch the “Mail” app to configure an account and as soon as it launches – it throws a “RunDDL” error and crashes.
Open MS Word. Go to File – Options – Advanced. Scroll down to “display” section. Check the box that says “Disable Hardware Graphics Acceleration”
Try adding the account again, should work.
NOTE: The post I read said something about this being an issue with Office trying to use a dedicated graphics card and this forces it to use the motherboard integrated one, but I’ve seen this on many types of PC’s so I’m not so sure about this explanation.