Hybrid Worker Troubleshooting

Description:

Not very often I will have to troubleshoot issues on a hybrid worker. My only experience is with Windows Server 2019 and have had little luck in getting into troubleshooting these things. I will add to this post as they happen.

To Resolve:

1. The only tool I have used so far resides at “C:\Program Files\Microsoft Monitoring Agent\Agent\AgentControlPanel.exe”

   • One time, when we had networking issues, it said: The agent could not connect to the Microsoft Operations Management service
   • The fix was to fix the networking issues and then restart HealthService (“C:\Program Files\Microsoft Monitoring Agent\Agent\HealthService.exe”).
   • Then it changed back to connected.

2. In theory, you could check that Orchestrator.Sandbox.exe is running during a runbook execution, but not much to do there. More info on another post here